Capital One

During my time at Captital One, I worked across several different products and services, from consumer facing brand comms, to ground up subbrading and UI design for new Capital One SaaS services.

Digital graphic showing an email and a mobile version of a Capital One communication. The email indicates a card update and instructs the user to activate a new replacement card. It includes a green 'Activate your card' button and mentions the change from Mastercard to a different network, as well as reminders to update payment information in various services. Capital One logo is present.

The Exchange

Turns out a design system for a bank doesn’t translate to dev tools.

Capital One’s custom design system (called EASE) is mainly targeted for users doing basic banking and credit card tasks — things like checking balances, paying credit bills, and so on. That creates a design system that is fundamentally simple, and for a good reason.

The project I was working (called The Exchange) on was designated for users doing much more complicated tasks, for things in B2B experiences such as working with tables and many other complicated forms that require a level of sophistication that the main design system did not have. This is where a use case for a new design system came in to help standardize enterprise experiences across the company and create something that looks good, is usable, and doesn’t feel like your standard low effort “portal” experience.


With this design system created in Figma, based on the fundamentals of Capital One’s Brand, a new icon library, color palette, and components were introduced to create this improved experience. Equally accounting for the strict accessibility requirements that are baked into the system and needed for all large banks.

Dashboard interface of "The Exchange" platform, featuring sections for messages, owned assets, exchange teams, recently viewed items, top contributions, favorites, resources, and create an asset options.
Grid layout showing various input fields with status indicators and assistive text options, organized in different styles and colors for design comparison.
Illustration of a date picker interface with input fields and calendar views, featuring options to select month and year. Includes examples of default, past, disabled, and selected date states, shown with different shades and highlights.

Due to the nature of this design work, I have a limited amount of UI available. Let’s chat about it.

The Exchange is an tool used by Capital One to build software tools, and other data heavy items for developers. Essentially a privately owned SaaS tool. This custom software experience turned lots of complex tools into a simplified way of working for developers.

Webpage layout showing search bar, categories, and resources for learning about APIs, data, features, and tools. Sections for basics, FAQ, and video tutorials are included. Footer displays partners, resources, and support links.
Web interface for managing API access requests with a to-do list layout. Shows sections for 'To Do,' 'In Progress,' and 'Closed Tasks.' Includes request details, required approvals, and action buttons labeled 'Approve' and 'Decline.' Features search bar and navigation menu. Footer includes resources and support links from Capital One.
Illustration of a retro computer on a dark blue background with text "Does not compute... Did we plug everything in?" and a "Check The Cords" button. Includes navigation links for resources, partners, and support from Capital One.

Capital One -
Upmarket

Capital One promotional email featuring the Savor credit card, highlighting rewards for dining and entertainment, and benefits of adding additional cardholders.
Capital One email template encouraging users to add an authorized user. Features include sections for name, number, and birthday, with a button to "Add a Cardholder." Mentions benefits of sharing a credit line and earning rewards. Includes Capital One logo and sign-in link.

In this role I served as a designer and art director for a wide range of marketing comms, from email design, in store digital experiences relating to Savor, Venture, and Quicksilver credit cards. Here’s some stuff I had fun making.

Label design featuring "Mashback Pale Ale," 5% ABV, by Three Notch'd, with a vibrant pink and orange gradient background.
Email from Capital One promoting cardholder benefits in 2019 with an option to add an authorized user.

Capital One Software - Slingshot

During my time tenure as a UI designer, I also help set the foundation of the SaaS warehouse management tool called Slingshot. I can’t show my work here, but you can check out the product in it’s current state here.